Terms & Conditions

Last Updated: May 30, 2026

Welcome to Swan Dream Studio. By accessing or purchasing from our website, you agree to the following Terms & Conditions.

1. General Information

Swan Dream Studio operates as a handcrafted jewellery and design studio. All products are made and sold in accordance with these Terms & Conditions. We reserve the right to update or modify these terms at any time without prior notice.

2. Products

All items are handcrafted and may feature slight variations in colour, shape, or texture due to the natural characteristics of materials used. These variations are not considered defects but part of the uniqueness of each piece.

3. Orders & Payment

By placing an order, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel orders if fraudulent or incomplete information is suspected. Payments must be completed in full before an order is processed and shipped.

4. Pricing

All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to correct pricing errors at any time.

5. Shipping

Shipping times are estimates and may vary depending on location, carrier delays, and customs processing. We are not responsible for delays once an order has been handed over to the shipping carrier.

6. Returns & Refunds

Please refer to our Refund & Returns Policy for full details. Due to the handcrafted nature of our products, returns are generally not accepted except in cases of damage or incorrect items.

7. Intellectual Property

All content on this website, including designs, images, branding, and text, is the property of Swan Dream Studio and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Swan Dream Studio is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Contact

If you have any questions about these Terms & Conditions, please contact us by clicking here.