Last Updated: December 1, 2025
Thank you for shopping with Swan Dream Studio. Please read our policy regarding refunds and returns for our digital products.
1. Digital Products
All products sold by Swan Dream Studio are instant download digital files. This means once your purchase is completed, the files are available to download immediately.
2. No Refunds
Due to the nature of digital products, we do not offer refunds or exchanges. Once a file has been downloaded, it cannot be returned or exchanged.
3. Exceptions
We are committed to your satisfaction. If you experience a problem with your download, such as a corrupted file or missing items from a bundle, please contact us via our contact form or live chat within 7 days of purchase. We will provide a replacement file or resolve the issue promptly.
4. Responsibility for Download
Please ensure that you have a compatible device and software to access the digital files before purchasing. Swan Dream Studio is not responsible for technical issues caused by your device or software.
5. Contact Us
If you have any questions or issues regarding your purchase, please reach out to us via our contact form or live chat.
Swan Dream Studio is committed to providing high-quality digital designs that meet your creative needs.
